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Backstage Pass for Trainers, Facilitators, and Public Speakers
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Backstage Pass for Trainers, Facilitators, and Public Speakers
Your Guide to Successful Presentations



August 2005 | 136 pages | Corwin
'A wonderful contribution to the presentation field. As a presenter for 15 years, I have purchased, read, or perused many books on presentations. This is the most useful and captivating book I have read thus far. . . . I love the dollops of research integrated into the manuscript. Since brain research is my area, I am happy that others will see how it relates. The author makes important connections between preparation, presentation, and prudence. This Backstage Pass can make the difference between an acceptable presentation and an outstanding one!' - Marilee Sprenger , Professional Development Consultant, Presenter, and Author

'The warm, friendly, conversational tone makes it feel like the author is right there with you, cheering you on as you put her tried and true suggestions to work. . . . Her suggestions resonate with my own professional experience. I found myself laughing, agreeing, and shouting 'yes!' (even though there was no one in the room to hear me). . . .I plan to re-read this book periodically to remind myself of this powerful advice and apply it to my own presentations' - Lynell Burmark , Thornburg Center Associate, Presenter, and Author

A how-to guide to working effectively with adult audiences in small or large presentation settings. With an emphasis not only on communicating information, but also on winning audience approval and buy-in, this friendly and humorous little book can be read in one sitting on the plane or train as a do-it-yourself mentor, speaking coach, image consultant, and train-the-trainer all in one. The topics range from "pack for success and catch the early train" through "closers for summary, review, reflection, and connection." Also featured are strategies for designing audience handouts, seating the audience, maintaining group energy, working with angry and challenging audiences, structuring breaks so the audience returns after the break, and more. Assessment methods include self-evaluation, formal evaluations, and partnering with trusted colleagues for collaborative observation and feedback.

 
Preface and Acknowledgments
 
About the Author
 
Introduction
 
1. Preparation Precedes Success
Clear Communication: Exceeding Expectations  
Questions and Answers  
Minmizing the Chance for Misunderstanding  
Tailoring Programs: One Size Does Not Fit All  
Preparing Handouts  
Organizing for a Relaxed Delivery  
Do's and Don'ts  
 
2. Little Things Mean a Lot
Sleep for Efficiency  
Eat for Sustained Energy  
Dress for Success  
Pack Light and Catch the Early Train  
Questions and Answers  
Packing Checklist  
Sharing Book Resources  
Heading off Equipment Trouble  
Hydration - Wet Your Whistle to Whet Your Brain  
Do's and Don'ts  
 
3. Lights, Camera, Action!
Readying the Facility  
Materials  
Start Before You Begin  
Questions and Answers  
Crutches to Stay Calm - and On Course  
Room Set Up - The Good, The Bad, and The Adjustments  
Seating Participants for Great Results  
Distributing Handouts and Materials  
Charts, Slides and Overheads  
Grand Entrances  
Do's and Don'ts  
 
4. Quick- Let 'Em Love You!
Gaining Acceptance  
Building Audience Rapport  
Vulnerability  
Establishing Common Ground  
Friendly is good, Familiar is Not  
Acknowledging Knowledge and Know-How  
Working Around Personal Quirks  
Questions and Answers  
Honoring Audience Expertise  
Increasing Visibility  
Changing an Audience's Point of View  
Agendas and Overviews  
Introductions and Openers  
Positive Communication  
Do's and Don'ts  
 
5. Put Teeth into Your Technique
Purpose Drives Process  
Question and Answers  
Delivering the Main Course: Information, Skills and Message  
Limiting Content  
Reflections and Connections  
Motivating an Audience  
Generating New Thinking  
Understanding: Taking the Road Less-Traveled  
Non-Verbal Communication  
Small Groups to Enliven Learning  
Timing Group Work  
Maintaining Involvement  
Regaining Attention  
Ensuring Active Participation  
Tight Parameters to Ensure Success  
Do's and Don'ts  
 
6. Enthrall 'Em All
Job I: Make Time Disappear  
Infusing Excitement into Sessions  
Variety as a Vehicle  
Monitoring an Audience  
The 1-2-3 Rule  
Questions and Answers  
Introductions Set the Tone  
Change of State  
Movement, More than a Sign of Life: The Glue for Learning  
Energizers  
Breaks  
Putting Lecture In Its Place  
Covering Volumes of Content: Alternatives Methods  
Accountability in Group Work  
Group Size  
Visuals to Enhance Meaning  
Directing Attention  
Applying Content  
Handling Questions  
Do's and Don'ts  
 
7. Rave Reviews: Making Sure You Still Have an Audience Left After Break
Appeal  
Fun  
Comfort  
Mystery  
Finesse  
Questions and Answers  
When You Don't Have the Answer  
Building Fun Into Learning  
Creating Physical and Emotional Comfort  
Prizes and Rewards  
Meaningful Mixers  
Time and Organization  
Handling Difficult Audiences  
Humility  
Setting Yourself Apart  
Do's and Don'ts  
 
8. That's a Wrap!
The LASTing Impression  
Questions and Answers  
 
The 3 Features of a Quality Closer
 
Audience Awareness of Session Gains
 
Review, Rehearsal, Application
Positive Endings  
Do's and Don'ts  
 
9. Make it a Great Plant, Then Keep Weeding, Watering and Talking to It Sweet
Consistency - An Allusive Target  
Inviting Improvement  
Informal Feedback  
Formal Feedback  
Collegial Feedback  
Do's and Don'ts  
References  
 
Index

“A wonderful contribution to the presentation field. As a presenter for 15 years, I have purchased, read, or perused many books on presentations. This is the most useful and captivating book I have read thus far. . . .  I love the dollops of research integrated into the manuscript. Since brain research is my area, I am happy that others will see how it relates. The author makes important connections between preparation, presentation, and prudence. This Backstage Pass can make the difference between an acceptable presentation and an outstanding one!”

Marilee Sprenger
Professional Development Consultant, Presenter, and Author

“The warm, friendly, conversational tone makes it feel like the author is right there with you, cheering you on as you put her tried and true suggestions to work. . . . Her suggestions resonate with my own professional experience. I found myself laughing, agreeing, and shouting ‘yes!’ (even though there was no one in the room to hear me). . . .I plan to re-read this book periodically to remind myself of this powerful advice and apply it to my own presentations.”

Lynell Burmark
Thornburg Center Associate, Presenter, and Author

Sample Materials & Chapters

Preface

Chapter 1: Preparation Precedes Success


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