You are here

Communication and Interpersonal Skills in Social Work
Share

Communication and Interpersonal Skills in Social Work

Sixth Edition


April 2024 | 288 pages | Learning Matters
Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.
 
Chapter 1: Communication skills: don't they just come naturally?
 
Chapter 2: What do we know about effective communication?
 
Chapter 3: The human face of social work: understanding emotion and non-verbal communication
 
Chapter 4: Getting started
 
Chapter 5: Making progress and managing endings
 
Chapter 6: Communicating with families
 
Chapter 7: Communicating with children
 
Chapter 8: Working with people with additional communication needs: communicative minorities
 
Chapter 9: Working with groups
 
Chapter 10: Working with involuntary clients
 
Chapter 11: Safety and risk: working with hostility and deception
 
Chapter 12: The demands and rewards of interpersonal work

For instructors

Purchasing options

Please select a format:

ISBN: 9781529625998
£25.99
ISBN: 9781529626001
£75.00