You are here

Communication in Everyday Life
Share

Communication in Everyday Life
A Survey of Communication

Fourth Edition
Additional resources:


January 2020 | 384 pages | SAGE Publications, Inc
Communication in Everyday Life: A Survey of Communication offers an engaging introduction to communication based on the belief that communication and relationships are always interconnected. Best-selling authors Steve Duck and David T. McMahan incorporate this theme of a relational perspective and a focus on everyday communication to show the connections between concepts and how they can be understood through a shared perspective. Students will learn how topics in communication come together as part of a greater whole, as well as gain practical communication skills, from listening to critical thinking and using technology to communicate. The Fourth Edition includes enhancements to its proven pedagogical features that reflect updates in research, cultural and societal changes, and emerging issues.      

INSTRUCTORS: Communication in Everyday Life: A Survey of Communication is accompanied by a complete teaching and learning package! Contact your rep to request a demo.
  • SAGE Premium Video 
    SAGE Premium Video in the Interactive eBook boosts comprehension and bolsters analysis. Watch a sample.
  • Interactive eBook
    Your students save when you bundle the print book with the Interactive eBook (Bundle ISBN: 978-1-0718-0763-7), which includes access to SAGE Premium Video and other multimedia tools. Learn more
  • SAGE Coursepacks
    SAGE Coursepacks makes it easy to import our quality content into your school’s learning management system (LMS). Learn more
  • SAGE Edge
    This open-access site offers students an impressive array of learning tools and resources. Learn more
  • SpeechPlanner
    Guide your students through the process of planning, preparing, and practicing their speech—one step at a time. Learn more.
  • GoReact
    Offer your students an easy, interactive web video tool for recording, video sharing, and evaluating speeches within a secure online platform. Learn more.
 
I. COMMUNICATION FOUNDATIONS
 
1. An Overview of Communication
Learning Outcomes

 
Everyday Communication and the Relational Perspective

 
What Is Communication?

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
II. COMMUNICATION SKILLS
 
2. Identities, Perceptions, and Communication
Learning Outcomes

 
Basic Assumptions of Identity Creation

 
Identifies and Perceptions

 
Transacting Identities: Communication and Performance

 
Transacting Identities: Self-Disclosure

 
Transacting Identities: Other People

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
3. Verbal Communication
Learning Outcomes

 
How Is Verbal Communication Symbolic?

 
Kenneth Burke’s Pentad

 
Functions of Verbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
4. Nonverbal Communication
Learning Outcomes

 
Misconceptions about Nonverbal Communication

 
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
5. Culture and Communication
Learning Outcomes

 
How Can Culture Be Identified and Studied?

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
6. Listening
Learning Outcomes

 
Why Is Listening Important?

 
Active Listening

 
Engaged and Relational Listening

 
Critical Listening

 
Recognizing and Overcoming Listening Obstacles

 
Listening Skills

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
III. COMMUNICATION CONTEXTS
 
7. Personal Relationships
Learning Outcomes

 
What Are Personal Relationships?

 
Benefits of Personal Relationships

 
Initiating Relationships: Attraction and the Relationship Filtering Model

 
Developing and Maintaining Relationships

 
Coming Apart

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
8. Family Communication
Learning Outcomes

 
Families as…

 
Change and Disruption in Family Life

 
Families Communicate!

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
9. Groups and Leaders
Learning Outcomes

 
What Is a Group

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is about Relationships

 
Leadership

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
10. Communication in the Workplace
Learning Outcomes

 
Learning about the Workplace

 
Going to Work: The Workplace as a Special Frame

 
The Workplace as a Culture

 
The Workplace as Relationships

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
11. Health Communication
Learning Outcomes

 
Culture, Society, and Health

 
Health Communication

 
Patient and Provider Relationships

 
Social Networks and the Primary Health Goals of Support

 
Media, Technology, and Health

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
12. Technology and Media in Everyday Life
Learning Outcomes

 
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Cell Phones and Relationships

 
Maintaining Relationships and the Internet

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
13. Interpersonal Influence
Learning Outcomes

 
Presenting to Others and Relating to Audiences

 
Sequential Persuasion

 
Emotional Appeals

 
Compliance Gaining

 
Fallacious Arguments

 
And So…

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
14. Interviewing
Learning Outcomes

 
Preparing for an Interview

 
Interviews

 
Pre-Interview Responsibilities

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Post-Interview Responsibilities

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 

Supplements

Instructor Resource Site
INSTRUCTORS: SAGE Coursepacks and SAGE Edge online resources are included FREE with this text. For a brief demo, contact your sales representative today. 
 
SAGE Coursepacks for instructors makes it easy to import our quality content into your school’s learning management system (LMS)*. Intuitive and simple to use, it allows you to

Say NO to…
  • required access codes
  • learning a new system

Say YES to…

  • using only the content you want and need
  • high-quality assessment and multimedia exercises

*For use in: Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

Don’t use an LMS platform? No problem, you can still access many of the online resources for your text via SAGE Edge.

With SAGE Coursepacks, you get: 

  • quality textbook content delivered directly into your LMS
  • an intuitive, simple format that makes it easy to integrate the material into your course with minimal effort;
    • assessment tools that foster review, practice, and critical thinking, including:
    • diagnostic chapter quizzes that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • test banks built on Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation
    • activity and quiz options that allow you to choose only the assignments and tests you want 
    • instructions on how to use and integrate the comprehensive assessments and resources provided
  • assignable SAGE Premium Video (available via the Interactive eBook version, linked through SAGE Coursepacks) that is tied to learning objectives, and produced exclusively for this text to bring concepts to life, featuring: 
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions
  • video and multimedia links that facilitate student use of Internet resources and further exploration of topics;
  • chapter-specific class activities to help launch engaging classroom interaction while reinforcing important content;
  • editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch;
  • sample course syllabi with suggested models for structuring your course that give you options to customize your course to your exact needs;
  • lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions;
  • integrated links to the interactive eBook that make it easy for students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium Video; and
  • all tables and figures from the textbook.
Student Study Site
SAGE edge for students enhances learning, it’s easy to use, and offers:
  • an open-access site that makes it easy for students to maximize their study time, anywhere, anytime;
  • eFlashcards that strengthen understanding of key terms and concepts;
  • eQuizzes that allow students to practice and assess how much they’ve learned and where they need to focus their attention;
  • learning objectives that reinforce the most important material; and
  • video and multimedia links that facilitate student use of Internet resources and further exploration of topics.
     

Communication in Everyday Life is a wonderful resource for students aspiring to learn more about relationships, media, and communication. It is practical and reminds readers of the many ways we can improve our communication skills to better serve us in areas such as the workplace, family settings, and healthcare. With tremendous attention to detail, the text is an excellent foundation for students as they begin studying communication.”

Alison N. Novak
Rowan University

Communication in Everyday Life delivers on the promise of its title: it demonstrates to students through explanation, research, and well-chosen examples how communication is the fabric of relationships, which emerge, exist, and end in everyday interaction. This book helps students to understand how they create their identity, their relationships, their families, their cultures, and their careers through everyday communication. It balances theory and insight with tools to improve communication skills, and it therefore offers a tremendous practical benefit to students.”

Lance Brendan Young
Western Illinois University-Quad Cities

"Communication In Everyday Life is a student-focused, student-minded text that approaches communication not as an abstract process, but as the primary mechanism which defines our lives and our reality.”

Andrew F. Rosbury
Collin College

“A very comprehensive survey of interpersonal communication on a wide array of levels that is easy to understand and is appealing to any audience.”

Christopher H. Smejkal
St. Louis Community College at Meramec

“This textbook provides a unique perspective on communication that allows students to become more aware of the impact of communication in their lives.”

Heidi L. Muller
University of Northern Colorado

"A fun and thorough conversation about communication."

Brigit K. Talkington
University of Nebraska Lincoln

“This book provides a well-written and interesting look at all aspects of communication. My students actually enjoy reading it!”

Donna L. Halper
Lesley University

“This text is an excellent choice for an Introduction to Communication Studies course—it is understandable, relatable, and does a great job integrating current research in a variety of communication contexts.”

Lisa Weckerle
Kutztown University of Pennsylvania
Key features
NEW TO THIS EDITION:
  • Communication and Career boxes present students with guides to integrate the material into their careers, helping them understand how the material applies to career success. 
  • Communication and Social Engagement boxes examine the material in connection to social and civic engagement and activism. 
  • Diverse Voices boxes expand discussion of content to a multicultural perspective, preparing students for today’s diverse world. 

KEY FEATURES:

 

  • A conversational and engaging writing style makes the book accessible to readers across varying levels of academic preparedness and diverse life experiences.  
  • A unifying theme of a relational perspective recognizes that relationships are central to people’s understanding of the world.
  • Focus on everyday communication recognizes that while most communication is seemingly ordinary, it is also the place where most interpersonal and life situations take place.
  • Learning Outcomes identify for readers what they should be able to complete after reading the chapter.
  • Photographs with accompanying questions allow students to assess their understanding of the material; specific questions to the questions are provided on the open access student study site.
  • Disciplinary Debate boxes encourage critical thinking by asking students to consider competing views within communication scholarship or positions that counter those presented in the text. 
  • Ethical Issue boxes address an increasingly important area of focus in the discipline by urging students to contemplate and develop a position regarding ethical quandaries that arise in communication.
  • Technology Connections features lead students to draw from media to further explore the issues discussed in each chapter.
  • Learning Outcomes Revisited encourage review of chapter material through a pedagogical structure rather than a simple chapter summary.

Overall Book Changes

Table of Contents: (e.g. Reorganization of chapters, chapter deletions, additions, splitting, or combining)

 

 

Chapters have been reorganized, specifically with the previous chapter two becoming an appendix.

 

 

Pedagogy and Feature Sets:

 

·         Introductory Chapter Pedagogy

Focus Questions have become Learning Outcomes and have been altered according to new content

 

 

·         End-of-Chapter Pedagogy

Pedagogy has been updated to reflect changes.  End-of-chapter features have been completely changed to “Communication and You and Technology Connections”

 

 

 

·         Chapter Features

Updated and new pedagogical features appear throughout the chapters

 

 

·         Glossary

Glossary has been changed to match new and removed terms

 

.

 

·         Table/Figures, and/or Other Art

Tables, figures, and photos have been added and updated

 

 

 

 

References:

Updated references appear throughout the book

 

 

 

Overall Manuscript Length:

?????

 

 

 

II. Chapter-Specific Changes

Please list changes to each element, including textual revision, tables, maps, charts, figures, data, readings, etc, as applicable.

 

Preface:

 

Preface has been updated to match new material

 

 

 

Foreword:

 

Click here to enter text

 

 

Introduction:

 

Click here to enter text

 

 

Chapter 1:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Overview of Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 2:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Identities and Perceptions -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 3:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Verbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 4:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Nonverbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 5:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Culture -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 6:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Listening -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 7:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Personal Relationships -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 8:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Family Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 9:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Groups and Leaders -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 10:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Workplace -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 11:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Health -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 12:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Technology and Media -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 13:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Influence -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 14:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Interviewing -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 15:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Chapter 16:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Chapter 17:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Chapter 18:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Chapter 19:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Chapter 20:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Click here to enter text

 

 

Preview this book

For instructors

This book is not available as an inspection copy. For more information contact your local sales representative.

Purchasing options

Please select a format: