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Effectively Managing and Leading Human Service Organizations
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Effectively Managing and Leading Human Service Organizations

Fourth Edition
  • Ralph Brody - Cleveland State University, Cleveland, Ohio
  • Murali Nair - University of Southern California, School of Social Work

A practical, skill-building approach to managing a human service agency

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January 2014 | 448 pages | SAGE Publications, Inc
Effectively Managing Human Service Organizations is and continues to be a highly used core textbook for courses on human service/social work administration. The book is highly practical and takes students through the nuts and bolts of managing a human service agency (from strategic planning, to problem solving, increasing productivity, supervising staff, and seeking funding). Its value and distinction among competing texts is that it offers a practical, skill-building approach, which is well received by students and faculty.

The new edition will be expanded to included much more content on leadership, as this is an area receiving more attention in administration courses and social service agencies as well.

 
PART I: Setting Organizational Directions
 
1. Leading the Organization
 
2. Strategic Planning
 
3. Designing and Developing Consumer-Oriented Programs
 
4. Implementing Action Plans and Problem Solving
 
PART II: Personnel Management
 
5. Managing Employees
 
6. Supervising Staff
 
7. Assessment and Evaluation
 
8. Time Management
 
PART III: Management Skills
 
9. Making Meetings Productive
 
10. Improving Communications and Handling Conflicts
 
11. Team Building and Coalition Building
 
12. Working with a Board of Trustees
 
PART IV: Enhancing Agency Survivability
 
13. Managing Agency Finances
 
14. Strategic Resource Development
 
15. Preparing Effective Proposals
 
16. Seeking Funding
 
PART V: Trends in Human Service Organizations
 
17. Evidence Based Management
 
18. Ethical Dilemmas
 
19. Humanizing the Organization
 
Appendix : Human Service Management Competencies
 
Web Sites for Human Service Managers
 
Bibliography
 
Index
 
About the Author

Very good for detailed (where the rubber meets the road) understanding. Needs online support an resources - lacking in this area.

Dr Donald L Schuman
School Of Social Work, University Of Texas-Arlington
March 26, 2016

I'm teaching a human resources classes and the content of this book, particularly section II addresses the learning outcomes of my class.

Dr Julianne Gassman
Camp Adventure, University Of Northern Iowa
May 30, 2014

currently using Spring 2014

Dr John Hudgins
Social Science Dept, Coppin State University
April 16, 2014

I am using this text as a means of providing consistency with other professors in the University offering the same course.

Ms Jenifer Evers
Sociology Soc Work Anthro Dept, Utah State University
February 6, 2014

Instructor wanted

Ms Nancy Fagan
Sch Of Social Work Human Svcs, Eastern Washington University
December 3, 2013

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ISBN: 9781412976459
£88.00