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Human Resource Information Systems
Basics, Applications, and Future Directions

Fourth Edition
Edited by:
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July 2017 | 592 pages | SAGE Publications, Inc

Human Resource Information Systems: Basics, Applications, and Future Directions is a one-of-a-kind book that provides a thorough introduction to the field of Human Resource Information Systems (HRIS) and shows how organizations today can leverage HRIS to make better people decisions and manage talent more effectively. Unlike other texts that overwhelm students with technical information and jargon, this revised Fourth Edition offers a balanced approach in dealing with HR issues and IT/IS issues by drawing from experts in both areas. It includes the latest research and developments in the areas of information security, privacy, cloud computing, social media, and HR analytics. Numerous examples, best practices, discussion questions, and case studies, make this book the most student-friendly and current text on the market.  


 
 
Preface
 
Acknowledgments
 
PART I • HUMAN RESOURCE INFORMATION SYSTEMS (HRIS): THE BACKBONE OF MODERN HR
Richard D. Johnson and Michael J. Kavanagh
Chapter 1 • A Brief History and Overview of Technology in HR
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
HR Activities  
Technology and Human Resources  
Evolution of HRM and HRIS  
HRIS Within the Broader Organization and Environment  
Themes of the Book  
Summary  
Key Terms  
Discussion Questions  
Case Study: Position Description and Specification for an HRIS Administrator  
Janet H. Marler and Barry D. Floyd
Chapter 2 • Database Concepts and Applications in HRIS
Editors’ Note  
Chapter Objectives  
Introduction  
Data, Information, and Knowledge  
Database Management Systems  
Key Relational Database Terminology  
MS Access—An Illustrative Personal Database  
Data Integration: Database Warehouses, Business Intelligence, and Data Mining  
Big Data and NOSQL Databases  
Summary  
Key Terms  
Discussion Questions  
Case Study: Building an Application Database  
Michael D. Bedell and Michael L. Canniff
Chapter 3 • Systems Considerations in the Design of an HRIS: Planning for Implementations
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
HRIS Customers/Users: Data Importance  
HRIS Architecture  
Best of Breed  
Planning for System Implementation  
Summary  
Key Terms  
Discussion Questions  
Case Study: Vignette Revisited  
 
PART II • MANAGING HRIS IMPLEMENTATIONS
Lisa M. Plantamura and Richard D. Johnson
Chapter 4 • The Systems Development Life Cycle and HRIS Needs Analysis
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
The Systems Development Life Cycle  
Analysis  
Needs Analysis  
Summary  
Key Terms  
Discussion Questions  
Case Study: “Planning the Needs of Other Organizations”  
Richard D. Johnson and James H. Dulebohn
Chapter 5 • System Design and Acquisition
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Design Considerations During the Systems Development Life Cycle  
Working With Vendors  
Assessing System Feasibility  
Summary  
Key Terms  
Discussion Questions  
Case Study: Vignette Continued  
Richard D. Johnson and Michael J. Kavanagh
Chapter 6 • Change Management and Implementation
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Models of the Change Process  
Selected Change Models  
Why Do System Failures Occur?  
HRIS Implementation  
Critical Success Factors in HRIS Implementation  
Summary  
Key Terms  
Discussion Questions  
Case Study: The Grant Corporation  
Kevin D. Carlson and Michael J. Kavanagh
Chapter 7 • Cost Justifying HRIS Investments
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
HRIS Cost-Benefit Analysis  
Implementation Costs  
Estimating the Value of Indirect Benefits  
Estimating Indirect Benefit Magnitude  
Mapping Indirect Benefits to Revenues and Costs  
Methods for Estimating the Value of Indirect Benefits  
Estimating the Timing of Benefits and Costs  
Avoiding Common Problems  
Packaging the Analysis for Decision Makers  
Summary  
Key Terms  
Discussion Questions  
Case Study: Justifying an HRIS Investment at Investment Associates  
 
PART III • ELECTRONIC HUMAN RESOURCE MANAGEMENT (eHRM)
Linda C. Isenhour
Chapter 8 • HR Administration and HRIS
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Technical Support for Job Analysis  
The HRIS Environment and Other Aspects of HR Administration  
HRM Administration and Organizing Approaches  
Legal Compliance and HR Administration  
HR Administration and Equal Employment Opportunity  
HR Strategic Goal Achievement and the Balanced Scorecard  
Summary  
Key Terms  
Discussion Questions  
Case Study: Talent Management at CalleetaCO  
Kevin M. Johns and Michael J. Kavanagh
Chapter 9 • Talent Management
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Job Analysis and Human Resource Planning: Part of TM  
Talent Management and Corporate Strategy  
Anticipating Change and Creating an Adaptable Workforce  
Talent Management and Corporate Culture  
Talent Management and Information Systems  
Trends in Talent Management Software  
Summary  
Key Terms  
Discussion Questions  
Case Study: Vignette Case Continued  
Kimberly M. Lukaszewski, David N. Dickter, and Brian D. Lyons
Chapter 10 • Recruitment and Selection in an Internet Context
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Recruitment and Technology  
Online Recruitment Guidelines  
Selection and Technology  
Summary  
Key Terms  
Discussion Questions  
Case Study: Recruitment and Selection in a Global Organization  
Ralf Burbach and Steven Charlier
Chapter 11 • Training and Development: Issues and HRIS Applications
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Training and Development: Strategic Implications and Learning Organizations  
Training Metrics and Cost-Benefit Analysis  
HRIS Applications in Training  
Summary  
Key Terms  
Discussion Questions  
Case Study: Training and Development at Meddevco  
Charles H. Fay and Renato E. Nardoni
Chapter 12 • Performance Management, Compensation, Benefits, Payroll, and HRIS
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Performance Management  
Compensation  
Benefits  
Payroll  
Summary  
Key Terms  
Discussion Questions  
Case Study: Grandview Global Financial Services, Inc.  
 
PART IV • ADVANCED HRIS APPLICATIONS AND FUTURE TRENDS
Michael J. Kavanagh, Miguel R. Olivas-Luján, and John W. Michel
Chapter 13 • HRIS and International HRM
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
HR Programs in Global Organizations  
HRIS Applications in IHRM  
Summary  
Key Terms  
Discussion Questions  
Case Study: Global Issues in a Multinational Company  
Kevin D. Carlson and Michael J. Kavanagh
Chapter 14 • HR Metrics and Workforce Analytics
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
A Brief History of HR Metrics and Analytics  
Limitations of Historical Metrics  
Contemporary HR Metrics and Workforce Analytics  
HR Metrics, Workforce Analytics, and Organizational Effectiveness  
So Where Are the Best Workforce Analytics Opportunities Likely to Be Found?  
An Example Analysis: The Case of Staffing  
Building a Workforce Analytics Function  
Useful Things to Remember About HR Metrics and Analytics  
Summary  
Key Terms  
Discussion Questions  
Case Study: Regional Hospital  
Humayun Zafar and Dianna L. Stone
Chapter 15 • HRIS Privacy and Security
Editors’ Note  
Chapter Objectives  
HRIS in Action  
Introduction  
Employee Privacy  
Components of Information Security  
Information Policy and Management  
Summary  
Key Terms  
Discussion Questions  
Case Study: Practical Applications of an Information Privacy Plan  
Stephanie Black
Chapter 16 • HRIS and Social Media
Editors’ Note  
Chapter Objectives  
Introduction  
Global Usage of Social Media  
Social Media and HR Practices  
Concerns Over Social Media  
Corporate Social Media Policies  
Research-Based Tips for the Use of Social Media in HR  
Summary  
Key Terms  
Discussion Questions  
Richard D. Johnson and Michael J. Kavanagh
Chapter 17 • The Future of HRIS: Emerging Trends in HRM and IT
Editors’ Note  
Chapter Objectives  
Introduction  
Future Trends in HRM  
Future Trends in HRIS  
Future Trends in Workforce Technologies  
Summary  
Key Terms  
 
Glossary
 
References
 
Author Index
 
Subject Index
 
About the Editors
 
About the Contributors

Supplements

Instructor Resource Site

It’s easy to log on to SAGE’s password-protected Instructor Teaching Site for complete and protected access to all text-specific Instructor Resources for Human Resource Information Systems, Fourth Edition. Simply provide your institutional information for verification and within 72 hours you’ll be able to use your login information for any SAGE title! 

Password-protected Instructor Resources include the following:   

  • A Microsoft® Word® test bank, is available containing multiple choice, true/false, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Lecture notes summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
  • Suggested answers to in-text discussion questions serve as an essential reference.
  • EXCLUSIVE! Access to selected full-text SAGE journal articles. Each article supports and expands on the concepts presented in the chapter. 
  • Web resources are included for further research and insights. 
Student Study Site

Our Student Study Site is completely open-access and offers a wide range of additional features:

  • Mobile-friendly eFlashcards reinforce understanding of key terms and concepts that have been outlined in the chapters.
  • EXCLUSIVE! Access to selected full-text SAGE journal articles. Each article supports and expands on the concepts presented in the chapter. 
  • Web resources are included for further research and insights.

Human Resource Information Systems: Basics, Applications, and Future Directions is very well written–you can tell that the authors spent considerable time really thinking about each chapter and each topic and include everything.” 

Heidi Helgren
Delta College

“This book offers cutting edge material written for both HR and IS and is relevant from entry-level to C-level as well as undergraduate to graduate students.” 

Ray Gibney
Penn State – Harrisburg

“There is a lot of great information provided which is relevant to HRIS systems….this is a cross-disciplinary book that offers a thorough introduction.” 

Tarona Lee
Baruch College

Sample Materials & Chapters

Chapter 14


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