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Human Resource Management in Public Service
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Human Resource Management in Public Service
Paradoxes, Processes, and Problems

Seventh Edition


October 2021 | 576 pages | CQ Press
Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues faced by employees and managers in the public sector, including managing under tight budgets with increasing costs, hiring freezes, contracting out, and the politicization of the civil service. Continuing the award-winning tradition of previous editions, the authors encourage hands-on skill building and problem solving. 

The Seventh Edition includes new examples on how COVID-19 has disrupted the workplace; equity and racial discord, organizational diversity, employee engagement and motivation, leadership development training, work-life balance, gender-based inequities, behavioral biases in appraisal, and unionization trends.
 
PART I • CONTEXT AND CHALLENGES
 
CHAPTER 1 • The Public Service Heritage: People, Process, and Purpose
 
CHAPTER 2 • Legal Rights and Responsibilities: Laws Governing the Workplace
 
PART II • PROCESSES AND SKILLS: FROM START TO FINISH
 
CHAPTER 3 • Recruitment: From Passive Posting to Social Media Networking
 
CHAPTER 4 • Selection: From Civil Service Commissions to Decentralized Decision Making
 
CHAPTER 5 • Position Management: Judicious Plan or Jigsaw Puzzle?
 
CHAPTER 6 • Employee Motivation: Possible, Probable, or Impossible?
 
CHAPTER 7 • Compensation: Vital, Visible, and Vicious
 
CHAPTER 8 • Employee-Friendly Policies: Fashionable, Flexible, and Fickle
 
CHAPTER 9 • Training and Development: Exploring New Frontiers
 
CHAPTER 10 • Appraisal: A Process in Search of a Technique
 
CHAPTER 11 • Unions and the Government: Protectors, Partners, and Punishers
 
CHAPTER 12 • Collective Bargaining: Structures, Strategies, and Skills
 
CONCLUSION • The Future as Opportunity, Not Destiny

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ISBN: 9781071848906
£77.00