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Implementing and Managing eGovernment
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Implementing and Managing eGovernment
An International Text

First Edition
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October 2005 | 304 pages | SAGE Publications Ltd
A companion website is available for this text

 

`Two years ago, I taught an introductory level course on eGovernment. If only I had had this book to draw upon at the time.... I strongly recommend this text to students of eGovernment, whether in universities or the public sector. Each can read the book at a different level and can reap significant gain from the variety of material available. The chapters are well organized, as is the comprehensive index, while academic readers will appreciate the extensive bibliography' - Information Technology for Development

Implementing and Managing eGovernment fills an important gap. It provides comprehensive coverage of the e-government issues faced by managers, consultants and other practitioners.

 

Richard Heeks draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; data security; quality; people, money and policies, and dealing with political and ethical challenges. The second part of the book focuses on the implementation of e-government systems. It explores activities such as: feasibility studies, system analysis, system design, construction and marketing.

 

Instructive diagrams, synoptic models and case studies underpin the book's content while class and practitioner assessments will help readers monitor their understanding. Additional material is also available on a companion Website.

 

This book will be welcomed by students pursuing an MPA, undergraduates studying public policy and administration, and practitioners on government in-service training.

 
PART ONE: MANAGING eGOVERNMENT
 
Understanding eGovernment
 
Approaches to Management of eGovernment Systems
 
eGovernment Strategy
 
Managing Public Data
 
Core Management Issues for eGovernment
 
Emerging Management Issues for eGovernment
 
PART TWO: IMPLEMENTING eGOVERNMENT
 
eGovernment System Lifecycle and Project Assessment
 
Analysis of Current Reality
 
Design of the New eGovernment System
 
eGovernment Risk Assessment and Mitigation
 
eGovernment System Construction, Implementation and Beyond
 
Developing eGovernment Hybrids

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