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Journal of Creating Value

Journal of Creating Value


eISSN: 2454213X | ISSN: 23949643 | Current volume: 9 | Current issue: 2 Frequency: Bi-annually
The Journal of Creating Value is a refereed, professional journal focused on creating value synergistically for a broad set of societal stakeholders, including: customers, employees, suppliers, communities, governments, media, civil society organizations, etc. using, for example multi-capital and other perspectives. The audience for the journal includes academia, researchers, professionals, community and government agencies, business and industry.

The peer-reviewed journal welcomes submissions that cover either or both the science and the art of Customer Value Creation. The science encompasses issues of logic, and associated rational factors, data and cases. The art covers emotional and social factors, including the psychological and human factors necessary to harness and align the passion of everyone in an enterprise.

The Journal of Creating Value exists to provide a focus for information and debate about this new dynamic, which includes the imperative to shift from ‘Command and Control’ to ‘Connect and Inspire’ customer-led management practices.

This journal is a member of the Committee on Publication Ethics (COPE).

The Journal of Creating Value is a refereed, professional journal focused on creating value synergistically for a broad set of societal stakeholders, including: customers, employees, suppliers, communities, governments, media, civil society organizations, etc. using, for example multi-capital and other perspectives. The audience for the journal includes academia, researchers, professionals, community and government agencies, business and industry.

The peer-reviewed journal welcomes submissions that cover either or both the science and the art of Creating Value and Creating Customer Value. The science encompasses issues of logic, and associated rational factors, data and cases. The art covers emotional and social factors, including the psychological and human factors necessary to harness and align the passion of everyone in an enterprise.

The Journal of Creating Value exists to provide a focus for information and debate about this new dynamic, which includes the imperative to shift from ‘Command and Control’ to ‘Connect and Inspire’ Creating Value-led management practices.

This journal is a member of the Committee on Publication Ethics (COPE).

Editor
Holger J Schmidt Koblenz University of Applied Sciences, Germany
Founder Editor and Editor-in-Chief
Gautam Mahajan Customer Value Foundation, India
Associate Editors
Moshe Davidow Carmel Academic Center, Israel
Sertan Kabadayi Fordham University, USA
Youji Kohda Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Japan
Bill Price Driva Solutions, LLC, USA
Martijn Rademakers Sollcorp, The Netherlands
Edyta Rudawska University of Szczecin, Poland
Orlando Troisi University of Salerno, Italy
Editorial Board
Scott M Broetzmann Customer Care Measurement & Consulting LLC, USA
Cihan Cobanoglu University of South Florida, USA
Lucio Lescano Duncan CAME, Peru
Christian Grönroos Hanken School of Economics, Helsinki, Finland
Joseph Haldane IAFOR, Japan
Denis Harrington Waterford Institute of Technology, Waterford, Ireland
Kasuhiko Kokubu University of Kobe, Japan
V Kumar St. John's University, New York, USA
Werner Kunz University of Massachusetts, Boston, USA
Luis Filippe Lages Nova SBE, Portugal
Michael Lowenstein Beyond Philosophy, USA
Diane M Magers CXPA, USA
Cristina Mele University of Naples “Federico II”, Italy
Luiz Moutinho University of Suffolk , England
Jayant Shah Academy of Indian Marketing, India
James C. Spohrer IBM, USA
Philip Sugai Doshisha University, Japan
Bob Thompson CustomerThink Corporation, USA
Wolfgang Ulaga INSEAD, France
Stephen L. Vargo University of Oklahoma, USA
Advisory Board
Eric Almquist Bain & Co., USA
Nestor Farias Bouvier Sapin S A Business Consultants – M&A, Argentina
Tanya Dubash Godrej Industries, India
Russ Klein American Marketing Association, USA
Philip Kotler Northwestern University, USA
Utpal Mangla IBM, USA
R Mukundan Tata Chemicals, India
Roland T. Rust Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA
Jagdish N. Sheth Emory University, USA
Hermann Simon Simon-Kucher, Germany
Hans Udo Wenzel AromataGroup srl, Italy
Jochen Wirtz National University of Singapore, Singapore
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  • Portico
  • ProQuest Central
  • ProQuest Central Basic
  • ProQuest One Business
  • ProQuest: ABI/INFORM Collection
  • ProQuest: ABI/INFORM Global
  • Proquest: Business Premium Collection
  • SCOPUS
  • UGC-CARE (GROUP II)
  • Manuscript submission guidelines can be accessed on Sage Journals.

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