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Management Today

Management Today
Best Practices for the Modern Workplace

November 2019 | 600 pages | SAGE Publications, Inc

Today’s ever-evolving workplace requires managers to hone new skills so they can make informed decisions, manage diverse teams, and lead change. 

Management Today: Best Practices for the Modern Workplace cuts through the noise by introducing students to evidence-based management theories, models, and strategies. Experiential activities, critical thinking questions, and self-assessments provide students with hands-on opportunities to practice essential management skills. Authors Terri A. Scandura and Kim Gower provide best practices and explore timely issues like emotional intelligence, cultural intelligence, and virtual teams. Real-world cases explore good and bad examples of management, including the college admissions scandal, Theranos, and Walmart. In-depth coverage of big data, data analytics, and technology ensures students are ready to thrive in today's workplace.

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Share with your students: 10 Important Things Managers Do
About the Authors
Chapter 1: Becoming a Manager
What Managers Do

What Is Management?

The Management Process

A Brief History of Management Theory

Managerial Roles

Managerial Behaviors

Skills Managers Need Today

Plan For This Textbook

Managerial Implications

Key Terms


Chapter 2: Making Decisions and Using Analytics
Decisions: The Big Ones

Decision-Making in Organizations


Decision Traps

Creative Problem-Solving

Making Decisions Using Business Analytics

The Era of “Big Data”

Managerial Implications

Key Terms


Chapter 3: Ethics and Social Responsibility
What Role Do Ethics and Social Responsibility Play in Effective Management?

What Do People Think of When They Think of Ethics?

Kohlberg’s Stages of Moral Development

Ethical Climate

Ethical Decision-Making

The Importance of Corporate Social Responsibility

The Future of Corporate Social Responsibility

Managerial Implications

Key Terms


Chapter 4: Organizational Culture and Change
A Small Business Implements Change

Organizational Culture and Its Characteristics

Strong Organizational Cultures


How Employees Learn Culture

Forces Driving Organizational Change

Types of Organizational Change

Overcoming Resistance to Change

Managerial Implications

Key Terms


Chapter 5: Strategic Management and Planning
How Important Is Strategic Management?

Strategic Plans

Mission and Vision Statements

Competitive Advantage

Porter’s Five Forces and SWOT Analysis

Goals and Objectives

Understanding Profit and the 3Ps in Strategic Planning

Managerial Implications

Key Terms


Chapter 6: Organizational Design
Structure: Who Needs It?

Millennial and Gen Z Appeal

What Is Organizational Structure?

Dimensions of Organizational Design

Forms of Organizational Structure

Organizational Structure Types

Levels of Management

Sociotechnical System and Job Design

Managerial Implications

Key Terms


Chapter 7: Communication
Oprah Winfrey’s Conversational Competence

What Is Communication?

Language Barriers to Effective Communication

Improving Organizational Communication

Communication Challenges

Cross-Cultural Communication

Managing Knowledge in Organizations

Managerial Implications

Key Terms


Chapter 8: Human Resource Systems
Will You Be Hired by a Chatbot?

What Is Human Resource Management?

The Functions of HRM



Training and Development

Strategic Human Resource Management

Managerial Implications

Key Terms


Chapter 9: Understanding Individuals and Diversity
What Would You Do?

What Is Personality?

Psychological Capital

Emotional Intelligence

Diversity Approaches

Generations in the Workplace

Managing Diverse Followers

Managerial Implications

Key Terms


Chapter 10: Motivation
Can You Solve the Candle Problem?

What Is Motivation?

Need Theories

Expectancy Theory

Goal Setting

Reinforcement Theory

Organizational Justice

Managerial Implications

Key Terms


Chapter 11: Managing Teams
When Teamwork Isn’t Fair

What Is a Team?

Team Goals

Team Development

Team Effectiveness

Team Challenges

Team Decision-Making

Managerial Implications

Key Terms


Chapter 12: Leadership
What Makes an Effective Leader?

What Is Leadership?

Leadership Traits

Leadership Behaviors

It All Depends—Contingency Leadership

The Role of Relationships


Transformational Leadership

Contemporary Approaches to Leadership

Managerial Implications

Key Terms


Chapter 13: Managing in a Global Environment
Alexa Is Making New International Friends

What Is Culture?

Hofstede’s Cultural Values

Project Globe

The Impact of Globalization on Management

The Global Mindset

Cultural Intelligence

Managerial Implications

Key Terms


Chapter 14: Budget Control
What Is Budget Control?

What Are Budgets and What Can They Do?

The Many Different Types of Budgeting Systems

Components for Managing a Budget

Applying Appropriate Budget Systems

Using Budgets to Make Organizational Decisions

Budgets as Decision-Making Tools: An Ethical Perspective

Managerial Implications

Key Terms


Chapter 15: Management Control Systems and Technology
What Is Management Control?

Management Control as the Umbrella of Management

What Types of Control Systems Are Used by Organizations?

Types of Controls Based on Organizational Need

Using Controls to Forecast, Track, and Balance Organizational Systems

Technology and Data Analytics as Management Control

Data Analytics

Managerial Implications

Key Terms


Appendix: The Scientific Method


Student Study Site


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I use this book as a complement for the Management class. It is an excellent book with great examples.

Dr Carlos Linares
Business Admin Dept, Midway University
October 25, 2021

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