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Managerial Communication
Strategies and Applications
Seventh Edition (International Student Edition)
- Geraldine E. Hynes - Sam Houston State University, USA
- Jennifer R. Veltsos - Minnesota State University, Mankato, USA
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Business & Management (General)
Business & Management (General)
March 2018 | SAGE Publications, Inc
A market leader in the field, known for its balanced examination of verbal and non-verbal communication, solid research base, and focus on managerial competencies.
There is detailed coverage of contemporary communication principles, such as virtual teams, online communication, and visual communication. Along with an emphasis on leadership development, and networking skills, which helps students understand how they can create cohesive teams, listen to employees, and strengthen their career management and interpersonal relationships.
New to this edition
- New chapter on visual communication includes best practices for designing documents, creating graphics and illustrations, and using data effectively and ethically.
- New coverage of virtual presentations and virtual teams as well as expanded coverage of video conferencing and social media ensures students are prepared to effective use technology in the workplace.
- Updated examples and citations throughout reflect the latest research in managerial communication
The book is complemented by online resources, including Test banks, Sample course syllabi, PowerPoint® slides, multimedia content, discussion questions and class activities for instructors and Mobile-friendly practice quizzes and further web resources for students.
Suitable for Managerial Communication modules
Part I: Managing in Contemporary Organizations
Chapter 1. Communicating in Contemporary Organizations
Chapter 2. Understanding the Managerial Communication Process
Chapter 3: Communicating with Technology
Part II: Group Communication Strategies
Chapter 4. Managing Meetings and Teams
Chapter 5: Making Presentations
Chapter 6. Communicating Visually
Part III: Writing for Managers
Chapter 7: Writing in the Workplace
Chapter 8: Writing Routine Messages
Chapter 9: Writing Reports and Proposals
Part IV: Understanding Messages
Chapter 10. Listening
Barriers to Listening
Chapter 11: Communicating Nonverbally
Chapter 12: Communicating Across Cultures
Part V: Communicating Interpersonally
Chapter 13: Managing Conflict
Chapter 14: Negotiating
Chapter 15: Conducting Interviews
Supplements
Instructor Resource Site
For lecturers:
- Test banks
- Sample course syllabi
- PowerPoint® slides
- Multimedia content
- Discussion questions
- Class activities