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Managing Internationally
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Managing Internationally
Succeeding in a Culturally Diverse World

First Edition


September 2007 | 728 pages | SAGE Publications, Inc
Ideal for a course on international management for undergraduate business administration and MBA programs, this textbook deals with the management of international business operations in the global market and discusses the basic managerial functions in an international enterprise. The textbook explores the theoretical and practical aspects of managing international business operations, and deals with multi-cultural, multinational and global issues of managing the business expansion beyond the domestic market.
 
Part I: Introduction
 
1. Introduction: the Management of International Business
The Changing Profile of the Global Business Environment

 
The Imperatives of Globalization of Business

 
Types of International Business Operations

 
International Business and International Management

 
Major Elements of Managing International Business

 
 
2. Socio-Ethical Issues and International Management
Social Responsibility and MNCs

 
Problem Areas

 
Concerns of Developing Countries

 
Globalization Backlash

 
Supranational Organizations

 
What's Next?

 
 
Case 1: Construction Dilemma
 
Case 2: Vodka Blues
 
Case 3: Yahoo vs. Survivors of the Holocaust
 
Case 4: Union Carbide, Bhopal
 
Case 5: Footwear International
 
Part II: Culture and Behavior
 
3. International Management and the Cultural Context
Introduction

 
Cultural Framework

 
Cultural Aspects of Management

 
Corporate Culture

 
 
4. International Communication and Negotiation
International Communication

 
Macro and Micro International Communication

 
Classic Communication Model

 
International Verbal Communication

 
Cultural Differences in Nonverbal Communication

 
Communication Competence

 
Dos and Don'ts of Communication with Foreigners

 
International Negotiation

 
The American Negotiation Style

 
 
5. Managerial Leadership and Motivation in an International Context
The Shortcomings of Leadership Theories

 
Managerial Leadership in Europe

 
Managerial Leadership in Japan versus the U.S.

 
Leadership Summary

 
Motivation and Culture

 
Cultural Influence on Motivation

 
Applicability of Major Motivation Theories

 
Motivation and Japanese Employees

 
Global Trends and Motivation

 
 
Case 6: Kiwi Samuri: Secure Fit
 
Case 7: Frank Davis Comes to Madagascar
 
Case 8: Culture Clash: Don't Buyouts Always Make Sense
 
Case 9: Bill Keane
 
Case 10: Alternative Dispute Resolution
 
Case 11: Leasing Cargo Space in Granada
 
Part III: Strategy and Operations
 
6. International Environment and Strategy
Cultural Aspects of Strategy

 
International Environmental Forces

 
Generic MNC Strategies

 
Industry Characteristics and Strategy

 
 
7. Legal Issues and International Management
Cultural Heritage and Business Law

 
National Sovereignty

 
International Implications of Legal Issues

 
MNC Operational Disputes

 
 
8. Organization of Multinational Operations
Definiion and Functions of Organizing

 
The Organization of Multinationals

 
Factors Influencing MNC Structure

 
Development of International Corporate Structure

 
 
9. Control of International Operations
Purpose and Functions of the Control Process

 
Control Mechanisms

 
Control Approaches

 
Cultural Aspects of MNC Control

 
Evolution of MNC Coordination and Control

 
Additional Control Problems of MNCs

 
Ownership and Host Government Involvement

 
 
10. International Information Systems Management
Computer Based Information Systems

 
Information Architecture

 
Ramifications of Internationalization for the Information Systems Function

 
Building a Global Information System

 
 
Case 12: Daimler-Chrysler Merger
 
Case 13: Vinhdat Company
 
Case 14: Langle International Growers, Inc.: Managing a Small Business
 
Case 15: Global Multi-Products Chile
 
Case 16: Enron in India
 
Case 17: Ceramic Brick Factory
 
Part IV: Human Resources
 
11. International Human Resource Management
The Transition from Domestic to International Position

 
Recruitment and Selection

 
Product Life Cycle and International Human Resource Management

 
International Management and Intercultural Training and Preparation

 
Repatriation Problems

 
Compensation

 
 
12. International Labor Relations
Locus of Control in International Workplace Practices

 
Host Government Involvement

 
International Labor Organizations

 
Diversity in International Labor Relations

 
 
Case 18: Barbara and William Harold: A Case Study of Americans Living Abroad in Belfast, North Ireland
 
Case 19: American Manager in Australia
 
Case 20: Human Resource Management Practices: A Small Business in a Transition Economy

A well-written text that highlights the tenets of international management in their cultural realities. Current, focused, and grounded in the importance of understanding the diverse business and management practices…to be successful in today’s global environment.” --Jim Giermanski, Belmont Abbey College and Powers International Inc.

Jim Giermanski
Belmont Abbey College and Powers International Inc.

“The presentation is better than anything I have come across elsewhere. It is easy to understand; is grounded in research; and, probably rings true to anyone who has worked in a significantly multicultural environment or who has experienced business transactions in a foreign country.” — Tom Tafolla, National Hispanic University

Tom Tafolla
National Hispanic University

“I have no doubt that students will relate very well to the issues and concepts covered. All students of international management will agree with me that this is a must read.” --Braimoh Oseghale, Fairleigh Dickinson University

Braimoh Oseghale
Fairleigh Dickinson University

“Without a doubt, the author does an outstanding job of bringing many of the concepts to life with the use of countless, but interesting stories, examples, and illustrations that make the book interesting and applicable to the real vs. theoretical world!” —James Woodrow, Vanguard University

James Woodrow
Vanguard University

“A good background to engage students in some meaningful discussions concerning cultural differences and how to respond to them. The mix of concepts with culturally-relevant stories makes it an enjoyable and informative read.” --Nolan Argyle, Valdosta State University

Nolan Argyle
Valdosta State University

In today's culturally diverse environment this book provides a comprehensive approach to recognising and understanding how culture has a significant impact on organisations. Managers would find this book a useful tool in conceptualising how countries approach their work.

Mrs Anita McGowan
Humanities , Croydon College
July 12, 2012

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ISBN: 9781412936903
£114.00