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`...[T]his is a useful, broad ranging text in which the breadth compensates for the brevity of some of the discussions' - Journal of Interprofessional Care
`It is fluently written and covers a wide range of material' - Medical Sociology News
`This is mainly a factual and descriptive account of ways to open up to ordinary people in their roles as both patients and citizens to influence the development of health policy and the delivery of health services' - Health & Social Care in the Community