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Organizational Behavior - International Student Edition
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Organizational Behavior - International Student Edition
A Skill-Building Approach

Second Edition


January 2019 | SAGE Publications, Inc
Why does organizational behavior matter—isn’t it just common sense?  

Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.   

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Preface
 
Acknowledgments
 
About the Authors
 
PART I: INTRODUCTION
 
CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS
What Is Organizational Behavior and Why Is It Important?

 
Managing Human Capital

 
Behavioral Science Disciplines That Contribute to OB

 
A Critical-Thinking Approach to OB

 
OB Challenges and Opportunities

 
Three Levels of Analysis in OB

 
Positive OB and High-Involvement Management

 
 
PART II: INDIVIDUAL PROCESSES
 
CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES
Diversity in OB

 
The Importance of Individual Differences

 
Nature versus Nurture

 
Myers-Briggs Type Indicator

 
The Big Five Model

 
Other Personality Attributes

 
 
CHAPTER 3: PERCEPTION AND LEARNING
Perception: Interpreting Our Environment

 
Common Perceptual Distortions

 
Common Attribution Errors

 
Learning Processes: Behavioral Theory

 
Learning Processes: The Cognitive View

 
 
CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS
Emotions in Organizational Behavior

 
Emotions in the Workplace

 
Attitudes and Behavior

 
Common Workplace Attitudes

 
Stress in the Workplace

 
Stress-Related Outcomes and Wellness

 
 
CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES
The Motivation Process

 
Needs Theories

 
Goal-Setting Theory

 
Equity Theory

 
Expectancy Theory

 
 
CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS
Intrinsic Motivation

 
Types of Extrinsic Rewards

 
Motivation through Job Design

 
Psychological Empowerment

 
Nontraditional Work Schedules

 
 
PART III: TEAMS AND TEAMWORK
 
CHAPTER 7: TEAMS
The Difference between Teams and Groups

 
A Model of Team Effectiveness: Processes and Outcomes

 
Types of Teams

 
A Model of Team Effectiveness: Context and Composition

 
Team Decision Making

 
 
CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION
Decision Making and Problem Solving

 
Decision Making in the Real World

 
Creativity and Innovation in Individuals, Teams, and Organizations

 
A Three-Component Model of Creativity

 
Creative Potential versus Practiced Creativity

 
The Innovation Process and Types of Innovation

 
Types of Innovation in Organizations

 
 
CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS
Ethics in Organizations

 
Ethical Decision Making

 
Ethical Leadership and Followership

 
Social Responsibility

 
Building Ethical and Socially Responsible Organizations

 
 
CHAPTER 10: EFFECTIVE COMMUNICATION
The Role of Effective Communication in Influencing Others

 
Types of Communication Channels

 
Barriers to Communication

 
Communicating in Organizations

 
Cross-Cultural Communication

 
 
CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION
Trust in Organizations

 
Conflict in Teams and Organizations

 
Conflict Management Strategies

 
Negotiation and Dispute Resolution

 
Bargaining Approaches

 
 
PART IV: LEADERSHIP AND INFLUENCE PROCESSES
 
CHAPTER 12: LEADERSHIP PERSPECTIVES
What Is Leadership?

 
Formal and Informal Leadership

 
Basic Leadership Types

 
Early Leadership Perspectives

 
Contemporary Leadership Perspectives

 
Power-Distributing Leadership Perspectives

 
Values-Based Leadership Perspectives

 
Cross-Cultural Leadership

 
Leadership and Gender

 
 
CHAPTER 13: INFLUENCE, POWER, AND POLITICS
Power: Definition and Overview

 
Basic Sources of Power

 
Using Power: Tactics for Influencing Others

 
Consequences of Influence Tactics

 
Organizational Politics

 
Four Different Types of Organizational Politics

 
 
PART V: ORGANIZATIONAL CONTEXT
 
CHAPTER 14: ORGANIZATIONS AND CULTURE
What Is Organizational Culture?

 
Artifacts of Organizational Culture

 
Functions of Organizational Culture

 
Types of Organizational Cultures

 
Adapting Organizational Practices across Cultures

 
International Assignments and Career Development

 
Shaping Organizational Culture

 
 
CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE
The Change Process

 
Forces for Change

 
Resistance to Change

 
Organizational Structure

 
Organizational Development

 
 
Glossary
 
Notes
 
Name Index
 
Subject Index

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ISBN: 9781544371993
£104.00