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Organizing Relationships

Organizing Relationships
Traditional and Emerging Perspectives on Workplace Relationships

December 2008 | 264 pages | SAGE Publications, Inc
Organizing Relationships provides the first comprehensive interdisciplinary examination of workplace relationship research, providing readers with a state-of-the-art understanding of workplace relationships. The book illustrates the ways students and scholars can, and should, understand and examine workplace relationships from multiple theoretical perspectives (including post-positivism, social construction theory, critical theory and structuration theory). This exploration helps readers broaden and enrich the ways they think about workplace relationships and their role in organizational processes.
1. Organizing Relationships
Post-positive Approaches to Workplace Relationships

Social Construction Approaches to Workplace Relationships

Critical Approaches to Workplace Relationships

Structuration Theory and Workplace Relationships

2. Supervisor - Subordinate Relationships

Functions of Supervisor-Subordinate Relationships

Supervisor-Subordinate Relationship Development

Outcomes and Consequences of Supervisor-Subordinate Relationships

Theoretical Perspectives on Supervisor-Subordinate Relationships

Practicing Theory: Equal but Not Equitable

3. Peer Coworker Relationships

Functions of Peer Relationships

Peer Relationship Development

Outcomes and Consequences of Peer Relationships

Theoretical Perspectives on Peer Relationships

Practicing theory: Strata Tech

4. Workplace Friendship

Functions of Workplace Friendship

Workplace Friendship Development

Outcomes and Consequences of Workplace Friendship

Theoretical Perspectives on Workplace Friendship

Practicing Theory: Too Much of a Good Thing?

5. Romantic Workplace Relationships

The “Gray Area” Between Romance and Sexual Harassment

Workplace Romantic Relationship Development

Outcomes and Consequences of Workplace Romantic Relationships

Workplace Romance Policy

Theoretical Perspectives on Workplace Romantic Relationships

Practicing Theory: Regretting Romance

6. Customer and Client Relationships

Relationship Marketing

Customer Relationship Development

Outcomes and Consequences of Customer Relationships

Theoretical Perspectives on Customer and Client Relationships

Practicing theory: Losing Trust in the National Trust Bank

7. Workplace Relationships and Society

Technology, Globalization and Workplace Relationships

Workplace Relationships and the Life-World

Theoretical Perspectives on Workplace Relationships and Society

Practicing Theory: Spirited Away


"Organizing Relationships makes a contribution to the discipline in its treatment of this area from multiple perspectives, in its deliberate engagement/suggestions of future research directions, and its functional purpose of bringing together extant research on this important topic in a coherent and organized way. It adds cumulatively to our knowledge of organizational communication and relationships, it fits within the horizon of the established parameters of our field while opening new areas for engagement, and, moreover, it is a very interesting read. It will, no doubt, become a touchstone for the field of organizational communication."

Janie Hardin Fritz
Duquesne University

"This book represents an important step to a relational approach to organizational behavior (communication) by pulling together many different areas/types of relationships. It will be a ‘must’ book to anyone who teaches relationships in organization or broadly relational/applied organizational communication."

Jaesub Lee
University of Houston

Not the kind of textbook I was looking for

Dr Joseph Vella
Communications , University of Malta
October 20, 2016

I considered the theoretical level of this book too high for a non-university course. However, the book has very interesting points of view, which is most inspiring for the lecturer. I highly recommend for reading.

Miss Maria El Said
Adult education, South Savo Vocational College
July 12, 2010

A very easy to read and practical text which will be ideal for our undergraduate and postgraduate students

Guy Brown
Newcastle Business School, Northumbria University
May 5, 2010

For instructors

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ISBN: 9781412957977
ISBN: 9781412957960

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