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The Interpersonal Communication Playbook
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The Interpersonal Communication Playbook

First Edition
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Interpersonal Communication

528 pages | SAGE Publications, Inc

“This textbook takes a practical and applicable approach to teaching interpersonal communication. It uses real-life examples to link theory to practice.”

—Angela Gibson, Shelton State Community College

Practical skills for developing successful relationships—both face-to-face and online

Written in a conversational style and presented in an innovative handbook format, The Interpersonal Communication Playbook empowers students to take an active role in the development of their communication skills. Best-selling authors Teri Kwal Gamble and Michael Gamble provide students with abundant opportunities to make personal observations, analyze personal experiences, and assess personal growth across interpersonal contexts. Offering an array of communication settings for students to practice their skills, this text makes it easy for students to see how relevant theory can be applied to develop and maintain healthy relationships with family, friends, romantic partners, and coworkers.

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Preface
 
Acknowledgments
 
About the Authors
 
Chapter 1: Interpersonal Communication: Why It Matters
Communication Presence

 
What Is Interpersonal Communication?

 
Models of Interpersonal Communication

 
How Does Interpersonal Communication Enhance Life?

 
Understanding Interpersonal Contact

 
Diversity and Cultural Considerations

 
The Impact of Gender

 
The Impact of Media and Technology

 
On the Way to Gaining Communication Competence

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 2: Self-Concept, Identity, and Communication Presence
Self-Concept: Your Answer to Who You Are

 
Self-Esteem: Assessing Self-Worth

 
Others Help Shape Our Self-Concept

 
The Self-Fulfilling Prophecy

 
Revising Your Self-Concept: Reexamining Impressions and Conceptions

 
Diversity and Culture in Relationships: How Important is the “I”?

 
Seeing the Self Through the Media and Technology Looking Glass

 
Gaining Communication Competence: Ways to Strengthen Your Self-Concept and Communication Presence

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 3: Perception and Social Experience
Our Perception Defines Our Reality

 
The Perception Process in Action

 
Frameworks of Perception

 
More Barriers to Accurate Perception

 
Diversity and Culture: Interpreting Through Different I’s

 
The Media, Technology, and Perception

 
Gaining Communication Competence: Enhancing Your Perceptual Skills

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 4: Listening and Life Contexts
Listening in Your Life

 
Stages of Listening

 
Ways of Listening

 
Listening Ethics

 
Responding With Feedback

 
Diversity and Culture in Listening

 
Media and Technological Influences on Listening

 
Gaining Communication Skills: Becoming a Better Listener

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 5: Communicating With Words
Defining Language

 
The Triangle of Meaning

 
Remove Semantic Barriers

 
Consider the Effects of Your Words

 
Language and Relationships: Communication Style, Words, and Feelings

 
Language Conveys and Reinforces Attitudes Toward Culture, Gender, and Age

 
Language, Media, and Technology

 
Gaining Communication Competence: Making Your Words Work

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 6: Nonverbal Communication
Defining Nonverbal Communication

 
Reading Nonverbal Messages

 
Culture and Nonverbal Behavior

 
Gender and Nonverbal Behavior

 
Media, Technology, and Nonverbal Messages

 
Gaining Communication Competence: Using Skills to Enhance Relational Understanding

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 7: Conversations: Social Glue
Small Talk: Social Lubricant

 
What Is Conversation? Why Is It Important?

 
Conversation Management

 
Having Difficult Conversations and Repairing Conversational Damage

 
Cultural Differences and Conversation

 
Gender Differences and Conversation

 
Media and Technology Talk

 
Gaining Communication Competence: Improving Your Conversation Skills

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 8: Emotions
What Are Emotions?

 
Managing Emotions

 
Emotions Have a Look and Feel

 
Experiencing Emotions in Relationships

 
Culture and the Expression of Emotion

 
Gender and the Expression of Emotion

 
Media and Technology: Modeling and Channeling Feelings

 
Gaining Communication Competence: Communicating Emotion Skillfully

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 9: Trust and Deception
What Is Trust?

 
Forgiveness: Rebuilding a Relationship After Trust Was Betrayed

 
Cost-Benefit Theory: The Price We Are Willing to Pay for a Relationship

 
Exploring Relational Situations

 
Lying and Relationship Ethics

 
Culture and Gender

 
Media, Technology, and Lessons in Trust

 
Gaining Communication Competence: Developing Skills Needed to Nurture Trusting Relationships

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 10: Power and Influence
The Control Factor: Exploring the Balance of Power in Relationships

 
Exercising Persuasion

 
The Impact of Culture, Gender, Media, and Technology on Conceptions of Power

 
Gaining Communication Competence: Skills for Balancing Power in Relationships

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 11: Conflict in Relationships
The Meaning of Conflict

 
Sources and Classifications of Conflict

 
Conflict Management Styles

 
Communicating During Conflict

 
Your Expressive Style

 
Culture and Conflict Resolution

 
Gender and Conflict Resolution

 
Media, Technology, and Conflict Resolution: Models or Madness

 
Gaining Communication Competence: Guidelines for Skillfully Resolving Conflict

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 12: Interpersonal Needs, Attraction, and Relationship Dynamics
Why We Form Relationships

 
Relationship Characteristics

 
Relationship Attractors

 
The Relationship Spectrum

 
How Culture, Gender, and the Media and Technology Influence Our Relationships

 
Gaining Communication Competence: Guidelines for Skillfully Navigating the Relationship Spectrum

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 13: Intimacy and Distance in Relationships
Self-Disclosure and Intimacy

 
Using Relational Dialectics Theory to Understand Relationships

 
Focusing on Relationship Maintenance

 
Relationships in Need of Repair: Fix It or End It

 
The Dark Side of Relationships: Dysfunctions and Toxic Communication

 
Relationships and Death: Processing Grief

 
The Effects of Culture, Gender, and Media and Technology on Relational Intimacy

 
Gaining Communication Competence: Handling Relational Closeness and Distance Skillfully

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Chapter 14: Relationships in Context: Family, Work, and Health-Related Settings
The Nature of Familial Communication

 
Interpersonal Communication at Work

 
Interpersonal Communication in Health Care Settings

 
Gaining Communication Competence Across Contexts

 
Review This

 
Chapter Summary

 
Check Your Understanding

 
Key Terms

 
 
Glossary
 
Notes
 
Index

Supplements

Student Study Site

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  • eQuizzes that allow students to practice and assess how much they’ve learned and where they need to focus their attention;
  • learning objectives that reinforce the most important material;
  • exclusive access to influential SAGE journal articles that tie important research and scholarship to chapter concepts to strengthen learning; and
  • video and multimedia resources that facilitate student use of Internet resources and further exploration of topics.

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With SAGE coursepacks, you get:

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  • an intuitive, simple format that makes it easy to integrate the material into your course with minimal effort;
  • assessment tools that foster review, practice, and critical thinking, including:

o    diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives

o    test banks built on Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation

o    activity and quiz options that allow you to choose only the assignments and tests you want

o    instructions on how to use and integrate the comprehensive assessments and resources provided;

  • assignable SAGE Premium Video (available via the interactive eBook version, linked through SAGE coursepacks) that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life, featuring:

o    Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions

    • TV and movie clips from pop culture that illustrate different concepts from interpersonal communication and animations of key concepts that give context to the scenes
  • chapter-specific discussion questions to help launch engaging classroom interaction while reinforcing important content;
  • exclusive SAGE journal articles that tie influential research and scholarship to chapter concepts;
  • editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch;
  • sample course syllabi with suggested models for structuring your course that give you options to customize your course to your exact needs;
  • lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions;
  • integrated links to the interactive eBook that make it easy for students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium Video ; and
  • select tables and figures from the textbook

For instructors

This book is not available as an inspection copy. For more information contact your local sales representative.