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Total Quality Management in Education
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Total Quality Management in Education

Second Edition
  • Marmar Mukhopadhyay - Chairman, Educational Technology and Management Academy, Gurgaon, Haryana

Other Titles in:
Leadership & Management

July 2005 | 225 pages | SAGE Publications Pvt. Ltd
This is a completely revised version of a very successful text first published in 2001. It incorporates the author`s rich experience (at both the micro and macro levels) in the actual implementation of TQM in various educational institutions. He has deftly adapted the TQM philosophy and methodology—which originated in industry—to suit education, and anchored it in the Indian cultural ethos.
Ravindra H Dave
Foreword Ravindra H Dave
 
Preface
 
Quality in Education
 
TQM: Educational Applications
 
Systems Thinking and Organizational Micro-Analysis
 
Percener Focus: Involving All
 
Assessment of Institutions
 
Participative Management and Team-Building
 
Human Resource Development for Quality Institutions
 
Decision-Making for Quality Management
 
Leadership for Building Quality Institutions
 
Strategic Planning for Total Quality Management
 
Implementing Total Quality Management
 
Appendices
 
References
 
Index

"The book is a valuable contribution to the field of quality management- a crucial issue in this age of globalization. This book should be extremely useful to heads of educational institutions, to those who need to brush up their appreciation of the quality movement within education, and especially for those practitioners who are attempting to implement Total Quality Management as a part of a broader movement for institutional change."

Bhimaraya A. Metri
Management Development Institute
The Journal of Business Perspective

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ISBN: 9780761933687
£19.99